Custom Logo Lollipop FAQ — Isomalt, Bulk Orders & Corporate Gifting

Frequently Asked Questions

What makes your lollipops different?

We make crystal-clear isomalt lollipops with custom edible designs, including logos, photos and shaker styles. Isomalt is less prone to absorbing moisture than traditional sugar, helping preserve a clear finish when stored correctly.

What is your minimum order?

Standard orders start at 6 lollipops. Bulk orders start at 500 lollipops.

How long does production take?

Standard orders typically take 3–5 business days to produce. Bulk orders of 500 or more typically take 10–15 business days after design approval. Shipping time is additional. Please contact us before ordering if you have a firm event deadline.

How long do they last, and how should I store them?

Ordering: Standard orders start at 6 lollipops and typically require 3–5 business days for production. Bulk orders start at 500 lollipops and typically require 10–15 business days for production after design approval. Shipping time is additional; confirm deadlines before ordering.

Storage: For best results, keep lollipops sealed in a cool, dry place at approximately 68–73°F (20–23°C), away from direct sunlight and humidity. Ideally, store them in an airtight container with food-safe silica gel packets kept separate from the candy. Aim for relative humidity at or below 30%. With careful storage, appearance and quality may be maintained for approximately one year, although results vary with ingredients, packaging and conditions. This is an estimate, not a guaranteed expiration date.

Shipping: Online checkout is available for U.S. orders. For international orders, please email info@thelollipopstudio.com before ordering to discuss shipping options, pricing and delivery timing.

What sizes are available?

Our standard sizes include 1-inch and 2-inch round lollipops, 2-inch shaker lollipops and approximately 2-inch heart designs, typically with 6-inch white sticks. Other sizes may be available by request.

Do you offer custom logos and bulk discounts?

Yes. We can create edible logo and photo designs. For orders of 500 or more, request a custom bulk quote based on quantity, design and packaging.

What is isomalt?

Isomalt is a sugar alcohol used as a sweetener in confectionery. It has a lower glycemic impact than ordinary sugar, but finished lollipops may contain sugar-based edible sheets and decorations. We do not describe every product as sugar-free, keto-friendly or suitable for people with diabetes. Excessive consumption of sugar alcohols may cause digestive discomfort or a laxative effect. Review each product's ingredients if you have dietary concerns.

Shipping and order questions

Online checkout is available for U.S. orders. Please contact us before ordering for international shipping options and pricing. Shipping charges and delivery times depend on the order and destination. Contact info@thelollipopstudio.com for expedited or international orders.

Ingredients and policies

Ingredients and decorations vary by design. Contact us for the specific ingredients and allergen information for your order. See our store policies for current cancellation, shipping and refund terms.